How We Work

Wholesale terms, made simple

Minimum orders, samples, lead times, payment, packaging, shipping and quality control, all in one place.

At A Glance

Minimum order and lead time

The MOQ applies per design, and sizes can be mixed within a design. For a first trial order, designs can be combined too.

CategoryMOQ (our designs)Custom ordersBulk lead timePacking
Area Rugs50 pcs per design, sizes can be mixedYour artwork or size from 100 pcs per design20–30 days after sample approvalRolled, individual PE bag, export carton or woven bag
Bath Mats100 pcs per design, sizes can be mixedYour artwork, shape or size from 300 pcs per design20–30 days after sample approvalFolded or rolled, individual PE bag
Kitchen Mats100 pcs per design, sizes can be mixedYour artwork or size from 300 pcs per design20–30 days after sample approvalRolled, individual PE bag
Dish Drying Mats200 pcs per design, sizes can be mixedYour artwork, shape or size from 500 pcs per design20–30 days after sample approvalFolded or rolled, individual OPP bag
Samples

Check before you commit

  • 1–3 pcs per design from our running designs
  • Dispatched within 3–5 business days
  • Charged at unit price plus express freight, credited against your first bulk order
  • You can also use your own courier account
Lead Times

Realistic and on schedule

  • New bulk orders: 20–30 days after sample approval and deposit
  • Repeat orders of running designs: usually 15–20 days
  • September to November peak season: allow an extra 7–10 days
  • We confirm your ship date in writing with the proforma invoice
Payment

Clear, standard terms

  • T/T: 30% deposit, 70% balance before shipment
  • PayPal for samples and smaller orders
  • Quotes in US dollars, valid for 30 days
  • Photos or video of your finished goods before balance payment
Shipping

Delivered your way

  • Trade terms: EXW, FOB, CIF or DDP
  • Sea freight (FCL or LCL), air freight, or express for samples
  • Mixed products consolidated into one shipment
  • Commercial invoice, packing list and bill of lading or air waybill provided
Packaging

Packed to arrive flat and clean

Every piece is packed individually, then in export cartons or woven bags. Barcode stickers, FNSKU labels and carton marks can be applied to your instructions.

Area Rugs export packaging
Area RugsRolled, individual PE bag, export carton or woven bag
Bath Mats export packaging
Bath MatsFolded or rolled, individual PE bag
Kitchen Mats export packaging
Kitchen MatsRolled, individual PE bag
Dish Drying Mats export packaging
Dish Drying MatsFolded or rolled, individual OPP bag
Checking the edge and pile of a rug during inspection
Quality Control

Checked at every stage

  • Incoming fabric and backing checked before production
  • Print colours compared against your approved sample
  • 100% check of size, print, edges and backing adhesion
  • Packing and carton count verified before loading
  • Third-party pre-shipment inspection welcome

Testing & certification

We arrange third-party testing for the rules your market and sales channel require, including US 16 CFR 1630/1631 flammability, CPSIA for kids' designs, CA Proposition 65, EU REACH and OEKO-TEX STANDARD 100.

See Certifications & Testing
FAQ

Common questions

Can I mix sizes and designs in one order?

Yes. The MOQ applies per design, and sizes can be mixed within a design. For a first trial order, designs can also be combined; tell us your plan and we will quote it.

Do you charge for samples?

Samples are charged at unit price plus express freight, and the sample cost is credited against your first bulk order. You can also ship samples on your own courier account.

How long does a bulk order take?

Typically 20–30 days after sample approval and deposit. Repeat orders of running designs often take 15–20 days. From September to November, please allow an extra 7–10 days.

Which payment methods do you accept?

T/T bank transfer with a 30% deposit and the 70% balance before shipment, or PayPal for samples and smaller orders. Quotes are in US dollars and valid for 30 days.

Can you make our own designs, sizes or packaging?

Yes. We print your artwork, recolour our designs, cut custom sizes and shapes, and supply private-label labels and packaging. Custom MOQs start at 100 pcs per design for area rugs and 300 pcs per design for bath and kitchen mats; see OEM & Custom Orders for details.

Which certifications can you provide?

We arrange testing at accredited third-party labs for US flammability (16 CFR 1630/1631), CPSIA for kids' designs, CA Proposition 65, EU REACH, OEKO-TEX STANDARD 100 and food-contact testing for drying mats. Tell us your target market and we will quote the tests it needs.

Can you ship to Amazon FBA or other fulfilment centres?

Yes. We can apply your FNSKU or barcode labels and carton labels, and quote DDP delivery directly to fulfilment centres.

What if goods arrive damaged or defective?

Send us photos within 7 days of delivery. After checking, we replace the defective pieces in your next shipment or credit them against your next order.

Get Started

Ready to plan your first order?

Send us your product list and target quantities, and we will reply with a quote, sample options and a delivery schedule.